The call goes unanswered
Your techs are on a roof or under a unit, not next to the phone.
Done-for-you follow-up for residential HVAC
Turn missed HVAC calls into booked jobs.
Mend My Calls helps residential HVAC companies recover missed calls, follow up with leads, and keep appointments moving — without adding another employee.
- Done-for-you
- No software to learn
- No extra staff required
New service leadAir conditioning repair
Missed call · 2:14 PM
Sorry we missed your call. Is this about heating or cooling?
Our AC stopped cooling.
Would tomorrow morning or afternoon work better?
Tomorrow morning.
Appointment requestedTomorrow morning · AC repair
Missed callNew caller · 2:14 PM
Auto text-back sent
Appointment requestedTomorrow morning · AC repair
Illustrative example
The calls you can’t afford to miss
- No-cool emergencies
- Furnace and heat out
- Install and replacement quotes
- Duct and airflow problems
- Tune-ups and maintenance
The problem
Your phone rings while your crew is on the job.
A homeowner with no cooling rarely waits on hold. If nobody picks up, they call the next HVAC company on the list.
The homeowner moves on
They still need the job done today, so they keep calling until someone responds.
The job quietly disappears
You never see the lead you lost, and a booked job can still slip without a reminder.
How it works
Call. Follow up. Book. Remind.
A homeowner calls. Your team is on a job and can’t pick up.
A text goes back to the caller, so the conversation starts while they’re still looking.
Qualified leads are offered times and can request an appointment.
Customers get reminders about their appointments, and anything that needs a person goes to your team.
A simple system that helps your HVAC business recover more opportunities.
What you get
Everything you need to recover more HVAC leads.
Missed-call text back
Reach callers your team couldn’t answer.
Instant lead follow-up
Respond while homeowners are still looking.
Appointment requests
Help qualified leads request a time.
Customer reminders
Help customers remember their appointments.
Human handoff
Send the conversation to your team when needed.
Monthly management
We monitor and manage the system for you.
Why HVAC companies choose Mend My Calls
Built for HVAC companies that already have enough to do.
No dashboards to check and no new hires. We don’t promise a number of leads, we make sure the calls you already earn don’t slip away.
Done-for-you
No software to learn. No extra staff required.
Your team stays in control
Conversations are handed to your team when a person is needed.
Opt-outs are honored
Every text can be stopped by replying STOP.
Phone numbers stay private
We never sell or share personal information with third parties for marketing.
Pricing
One simple plan. Fully managed.
Done-for-you. No software to learn. No extra staff required.
One simple plan
$497 / MONTH
Done-for-you. One simple monthly plan.
- Missed-call text back
- Instant lead follow-up
- Appointment requests
- Customer reminders
- Human handoff
- Monthly management
Stop losing HVAC jobs to missed calls.
Let us handle the follow-up while your team focuses on the work.
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